Privacy Policy
At PixelStream Studios ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our mobile games, websites, and related services (collectively, the "Services"). This policy is effective as of January 1, 2025.
1. Information We Collect
We collect several types of information to provide and improve our Services:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, username, and profile picture. We collect this information when you create an account, subscribe to our newsletter, or contact us for support.
- Device Information: We collect information about the device you use to access our Services, including the device model, operating system, unique device identifiers (such as IMEI and MAC address), and mobile network information. This helps us optimize our games for different devices and troubleshoot technical issues.
- Usage Data: We collect information about how you use our Services, including your game progress, scores, in-game purchases, interactions with other players, and the features you use. This data helps us understand player behavior and improve our game design.
- Log Data: Our servers automatically record information created by your use of the Services. This log data may include your IP address, browser type, referring/exit pages, and the dates/times of your visits.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior on our websites. These technologies help us personalize your experience, analyze trends, and track the effectiveness of our marketing campaigns. Please see our Cookies Policy for more details.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: We use your information to operate, maintain, and improve our Services, including developing new features and content.
- Personalizing Your Experience: We use your information to personalize your experience, such as recommending games you might enjoy and displaying relevant advertisements.
- Communicating with You: We use your information to communicate with you, such as sending you newsletters, updates, and promotional offers. We may also contact you for support or to respond to your inquiries.
- Analyzing Trends and Statistics: We use your information to analyze trends and statistics, which helps us understand how our Services are being used and improve our game design.
- Preventing Fraud and Abuse: We use your information to detect and prevent fraud, abuse, and other illegal activities.
- Complying with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share your information with third-party service providers who assist us with various functions, such as hosting, analytics, customer support, and payment processing. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Advertising Partners: We may share your information with advertising partners to display relevant advertisements on our Services and on third-party websites and apps.
- Other Players: Some of your information, such as your username, profile picture, and game scores, may be visible to other players of our games.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such transfer and provide you with the opportunity to opt out.
4. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to restrict the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at privacy@mobile-gamingsolutions.com . We will respond to your request within a reasonable timeframe.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive data during transmission.
- Implementing access controls to restrict access to personal information to authorized personnel only.
- Regularly monitoring our systems for security vulnerabilities.
- Conducting security audits to identify and address potential risks.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
7. Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@mobile-gamingsolutions.com . If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Privacy Officer
PixelStream Studios
privacy@mobile-gamingsolutions.com
+1 986-476-2294
PixelStream Studios
2107 Queen Anne Ave N Ste 102, Seattle, WA 98109, USA
Phone: +1 486-972-8313
OGRN: 50877463844274
INN: 5529622699